Assessor Resource

CHCQM501B
Facilitate an accreditation process

Assessment tool

Version 1.0
Issue Date: May 2024


This unit applies to workers in a variety of community service contexts required to participate in and facilitate an imposed accreditation process

This unit describes the knowledge and skills required to facilitate the evaluation of an organisation against standards through an accreditation process

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not Applicable

Employability Skills

This unit contains Employability Skills



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions

Access and equity considerations:

All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment of this unit include access to a relevant workplace or appropriately simulated environment where assessment may take place

Method of assessment may include:

Observation

Written assessment

Case studies

Evidence of materials developed in the workplace

Questioning

Documentation/written reports

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include knowledge of:

Relevant legislation as it applies to the work environment and service delivery contexts

Relevant standards and licensing requirements applicable to the accreditation process

Knowledge of process for engaging stakeholders in the planning and consultation stages of accreditation

Knowledge of systems to support the accreditation process - including government and non government consultants, resources and personnel

Good practice principles and emerging trends in service delivery area

Quality assurance principles and practices

Systemic approaches to developing work plans including performance criteria, outcomes, outputs and other related service deliverables

Essential skills:

It is critical that the candidate demonstrate the ability to:

Demonstrate understanding of accreditation processes

Coordinate a self assessment process at an organisation level

Maintain knowledge of best practice

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

Demonstrate application of skills in:

goal setting

communication

ability to develop policy

evaluation and review

consultation

report writing

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Standards may include but are not limited to:

National community housing standards

Public housing standards

Aboriginal housing standards

Supported accommodation standards

Aged care standards

Child care standards

Documentation may include but is not limited to:

Policies and procedures

Files

Business plans

Procedural forms, checklists, etc

Self study report

Stakeholders may include but are not limited to:

Staff

Tenants/clients

Applicants

Government departments

Boards of Directors

Other service providers

Local community

Real estate agents

Funding bodies

Accreditation bodies

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Complete self evaluation report for the organisation in which practice is reviewed against nominated standards 
Conduct focus groups, questionnaires and/or interviews with clients to receive feedback 
Conduct focus groups, questionnaires and/or interviews are with other stakeholders to receive feedback 
Conduct record audits 
Complete appropriate documentation 
Assess the organisation's performance against the standards and identify gaps 
Develop strategies to address identified gaps 
Where appropriate, consult relevant stakeholders in developing a quality improvement plan 
Develop quality improvement workplan, including performance criteria to evaluate 
Regularly monitor the quality improvement workplan 
Prepare regular reports against the workplan and present to relevant parties 
Revise workplan according to relevant feedback 
Inform relevant stakeholders about the external evaluation process 
Schedule interviews with staff and board members where appropriate 
Schedule interviews with tenants and other service providers 
Prepare files and records for examination 
Prepare all documentation for examination 
Identify strategies to ensure continuous improvement mechanisms and integrate into work systems 

Forms

Assessment Cover Sheet

CHCQM501B - Facilitate an accreditation process
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CHCQM501B - Facilitate an accreditation process

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: